The Australian Government and state and territory governments, as well as a wide range of businesses and community organisations, provide information about getting your business or organisation online and maximising the benefits of online engagement. Through the information on this website and the links it provides, you can find out more about these other initiatives.
This website is provided by the Department of
Communications
, which provides strategic advice and professional support to the Australian Government on a wide policy range including broadcasting, communications and the digital economy.
Commonwealth Government
Austrade
Austrade is an agency of the Department of Foreign Affairs and Trade that assists Australian businesses of all sizes and industries to engage in international investments and trade.
Australian Communications and Media Authority (ACMA)
The ACMA is responsible for regulating telecommunications and radiocommunications in Australia. Its website provides information on consumer issues, standards and compliance and important legislation.
Australian Competition and Consumer Commission (ACCC)
The ACCC promotes competition and fair trade in the market place to benefit consumers, businesses and the community. Its primary responsibility is to ensure that individuals and businesses comply with the Commonwealth competition, fair trading and consumer protection laws.
Specific sections of the ACCC website that are relevant include:
Doing business
with consumers on the internet
Dealing with
competitors online
Unfair
contract terms law
Australian Taxation Office (ATO)
The ATO provides important legal information and links to relevant state and territory resources.
Business.gov.au
Business.gov.au provides fundamental whole-of-government information, services and forms for those wanting to start their own business.
Moneysmart.gov.au
Moneysmart is the consumer website published by the Australian Securities and Investments Commission (ASIC). ASIC is the consumer protection regulator for financial services.
SCAMwatch
SCAMwatch provides information to consumers and small businesses about how to recognise, avoid and report scams.
Stay Smart Online
Stay Smart Online is a cyber security website designed to assist Australian organisations and families to understand cyber security risks and to explain the steps they can take to protect their personal data and financial information when engaging in the online environment.
Telecommunications Industry Ombudsman (TIO)
The TIO provides a free and independent alternative dispute resolution scheme for small business and residential consumers who have a complaint about their telephone or Internet service.
Telework
This website is provided by the Australian Goverment to provide employers and employees with the information, tools and resources required to successfully take-up and support telework.
The Australian Guidelines for Electronic Commerce
The Australian Guidelines for Electronic Commerce provide guidance for businesses on how to deal with consumers when engaging in electronic commerce.
www.treasury.gov.au/contentitem.asp?NavId=&ContentID=1083
State and territory governments
Australian Capital Territory
ACT Business and Industry Development
New South Wales
Small Business NSW Commissioner
Northern Territory
Department of Business
http://www.dob.nt.gov.au/Pages/default.aspx
Queensland
Business Development Queensland
South Australia
SA.gov.au business, industry and trade
Tasmania
Department of Economic Development, Tourism and the Arts
Tasmanian Electronic Commerce Centre
Victoria
Business Victoria
Western Australia
Small Business Development Corporation
Industry, Community Organisations and Other Resources
.au Domain Administration Ltd (auDA)
auDA is the policy authority and industry self-regulatory body for the .au domain space. It is a non-profit organisation which develops and implements domain name policy. auDA also accredits registrars to provide services regarding domain names.
Australian Direct Marketing Association (ADMA)
ADMA is an association that provides information and training strategies relating to direct and interactive marketing.
Australian Information Industry Association (AIIA)
The AIIA is an industry body for the technology sector. The AIIA provides members with productivity tools, advisory services and market intelligence to accelerate business growth.
Australian Interactive Media Industry Association (AIMIA)
AIMIA is the industry body for interactive content and digital media in Australia. AIMIA aims to help members develop and grow their businesses and markets through delivering services, training and initiatives.
Connecting Up Australia
Connecting Up Australia is a nonprofit organisation that works to strengthen the nonprofit and community sector in Australia by providing a variety of services. The website includes an online learning centre with resources on technology, management, online communities, marketing & communications.
Donortec
DonorTec provides donated and discounted technology products and services from well known companies to eligible income tax exempt (ITE) Australian nonprofit groups.
Driving Business Online
Driving Business Online is an initiative of PayPal Australia, along with supporting partners, to help small business – especially those in regional areas – get onto the internet, or make their existing online business more successful.
On the Driving Business Online website you can find information, tips and expert help to:
Create your first
business website
Start selling
online
Boost your
online sales
www.drivingbusinessonline.com.au
eSeller Media
eSeller is a combination of news, insights and tips to help businesses expand their online presence, with a particular focus on selling. It provides practical advice to increase sales through e-commerce, promote your business and retain customers.
The Online Community Guide
The Online Community Guide is a regularly updated blog on managing forums, blogs and other online communities. It’s based in the UK, but much of the information readily applies to Australian communities.
Getting Australian Business Online
Getting Australian Business Online is a collaboration between Google and MYOB. It offers proprietary website development tools and advice for small businesses considering doing business online.
www.gettingbusinessonline.com.au
Infoxchange
Infoxchange Australia is a not-for-profit community organisation based in Melbourne, Victoria with a mission to create social equality and opportunity by empowering people through access to information technology and enabling the exchange of information and ideas.
Official Google Australia Blog
A blog by the search and technology company, Google, which provides information and updates about Google products, services and other initiatives.
Ourcommunity.com.au
A website aimed at Australia’s 600,000 community organisations, which links to the organisations, offers a service for members of the community to join an organisation, and provides training and advice on grants management and corporate responsibility.
Power Retail
Power Retail is a website aimed at the online retail industry. It provides free news and special reports on topics of interest to retailers.
Pro Bono Australia
A website aimed at the not-for-profit sector, which provides a news service, a directory of not for profit organisations, and specialist community sector services such as job guides and email bulletins.
Search Engine Land
Search Engine Land is a news and information site covering search engine marketing, searching issues and the search engine industry.
Tourism e-kit
The Tourism e-kit is designed to assist tourism operators to maximise the opportunities that the digital economy provides.
www.atdw.com.au/tourism_e_kit.asp
WebProNews
WebProNews is a news and information site which covers search, social media and new technologies.
Winning Business Online
Winning Business Online is aimed at assisting small and medium enterprises to make the transition into the digital economy by combining online learning tools with face to face teaching and mentoring provided by the Business Enterprise Centres Australia.
www.winningbusinessonline.com.au
22Michaels
A blog by the co-founders of an Australian online retail start-up, Shoes of Prey, about their experiences in engaging and selling online.
Legal Resources
The following websites may be of assistance:
Arts Law Centre
of Australia
Findlaw
Australia
Law Council
of Australia
Forums
Flying Solo
Home Business Online
www.homebusinessonline.com/forum
The V7 Network
www.v7n.com/forums/online-business-forum
Young Entrepreneur
ww.youngentrepreneur.com/forum
Education and Training
National
Business Enterprise Centres www.becaustralia.org.au
Open Universities Australia www.open.edu.au
Australian Capital Territory
Canberra Institute of Technology www.cit.edu.au
CIT Adult and Community Education www.citace.com.au
New South Wales
TAFE www.tafensw.edu.au[
Community Colleges Australia www.cca.edu.au
University of Sydney Centre for Continuing Education www.cce.usyd.edu.au
Northern Territory
The VET Experience http://www.vet.nt.gov.au/
Queensland
TAFE www.tafe.qld.gov.au
South Australia
TAFE www.tafesa.edu.au
WEA Adult Learning www.wea-sa.com.au
Tasmania
Tasmanian Polytechnic www.polytechnic.tas.edu.au
LearnXpress www.education.tas.gov.au/linc/
Victoria
TAFE http://www.education.vic.gov.au/victorianskillsgateway/Pages/home.aspx
Western Australia
Training WA www.trainingwa.wa.gov.au/trainingcourses
Small Business WA (workshops) www.smallbusiness.wa.gov.au